Delete Your RepTrack Account & Data

RepTrack is published by Akjada. This page explains how to request deletion of your RepTrack account and the data RepTrack stores, and how to request deletion of specific data without deleting your entire account.

Request Full Account Deletion

You can request deletion of your RepTrack account and the associated data RepTrack has stored on your behalf. Send an email from the address linked to your RepTrack account using the instructions below.

1. Email support@reptrackfitness.com from the email address on your RepTrack account.
2. Use the subject line: Delete My RepTrack Account.
3. Include the email address associated with the RepTrack account in the body of the email.
4. Wait for a verification reply. RepTrack may need to verify ownership of the account before processing the request.

Data That Will Be Deleted

When your account deletion request is processed, RepTrack deletes or permanently de-identifies the following data tied to your account:

• Account profile data, including email and authentication identifiers
• Workout plans, workout days, and plan exercises you created
• Workout sessions, sets, and workout history
• Custom exercises and uploaded exercise media (photos, GIFs, videos)
• Body metrics and body measurements
• Progress photos
• Nutrition logs, meals, nutrition plans, and water logs
• Personal records and daily activity
• Recovery check-ins
• AI-generated workout plans, nutrition targets, and meal estimates that you saved
• AI usage records tied to your account
• App preferences and sync metadata associated with the account

Local data stored on your device remains on the device until you uninstall RepTrack or clear the app's storage. Account deletion does not reach data stored only on your phone.

Data That May Be Retained

Limited records may be retained, in de-identified or restricted form, only when retention is required for:

• Legal compliance
• Security investigations
• Fraud prevention
• Payment or billing records, if any
• Abuse prevention
• Backup recovery and other compliance obligations

Retention Period

Verified deletion requests are normally processed within 30 days after ownership of the account is confirmed, unless a longer retention period is required by law.

Request Deletion of Specific Data

You can request deletion of specific RepTrack data without deleting your entire account. Common examples include:

• Progress photos
• Meal photos submitted to AI features
• Nutrition logs and meals
• Workout history and sessions
• AI-generated workout plans or calorie estimates
• Body metrics and measurements

To request a partial deletion:

1. Email support@reptrackfitness.com from the address on your RepTrack account.
2. Use the subject line: Delete Specific RepTrack Data.
3. Include the RepTrack account email and a clear description of which data you want removed.

Submit a Request

You can also submit a deletion request through the form below. We will email you to verify ownership of the account before processing the request.

Privacy Policy

For full detail on what data RepTrack processes and how, see the RepTrack Privacy Policy.